FAQs

COVID-19 Protocols 

At WellNest Counseling we take your health and wellness seriously. We have made adjustments and accommodations to do our best to ensure your health and well being. If you attend in-person sessions, we have adjusted our space to according to the following guidelines:

  • Wearing a mask is your discretion. Please following the most updated CDC guidelines on mask wearing.

  • You will be asked to wash your hands or use hand sanitizer upon entering the building.

  • Wearing a mask during your session is at the discretion of you and your therapist.

  • The toys and office space are sanitized between clients.

Schedule a free consultation to see if an in-person or telehealth session are best for you. 

Where is WellNest Located?

WellNest Counseling is located at 13500 Midway Road, Suite 333, Dallas, TX 75244

We are located in the brown buildings on the south east corner of Alpha and Midway in building 3, suite 333.

How do I get started with counseling

You may set up a free 15-minute consultation call. During this call, we will discuss your concerns. It is important to us that we are trained in the area of expertise you are searching, If we decide we are a fit for each other, we will schedule an intake appointment with you during this call. You can reach us one fo the following ways: 

Give us a call: 214-838-1412

Email us: melissa@wellnestcounseling.com

or 

Click here to schedule an 15-minute call.

What is a counseling intake appointment?

The intake appointment allows us to get to know each other better. During this session, you and your therapist will review your mental and medical health history, discuss your goals in greater detail, and determine your strengths. This allows you and your therapist to begin to establish a positive therapeutic relationship. If you are seeking services for a minor, the intake appointment will be a parents-only appointment, allowing for you and your therapist to speak more candidly about your concerns. This appointment typically lasts between 50-60 minutes. 

What is your cancelation and rescheduling policy?

All the counselors at WellNest Counseling are parents as well so we know how busy life can feel sometimes. We try our best to be flexible and work with you. We ask that you give at least 24-hour notice if you need to cancel. Simply contact your therapist directly to reschedule or cancel your appointment. 

Appointments canceled less than 24 hours in advanced will be charged for the full price of the session. 

How long is a session and how frequently do we meet?

Session are 45-55 minutes long. We try our best to schedule clients on the same day and time of every week. However, you have autonomy over your schedule. Click here to access the WellNest calendar and schedule a session for yourself or your child.

 

Alternatively, you and your therapist will agree on the meeting time during the free 15 minutes phone consultation.

How much does therapy cost?

​WellNest Counseling offers a sliding scale through Open Path Collective. Contact us today to learn more.

  • Initial intake appointment - $150

  • 50-60 minute sessions - $125

  • Parent consultations - $125

  • Family sessions - $125

  • CPRT Group Class - $75 per class

  • CPRT individual Class - $125 per class

  • In-School Counseling Sessions (30 min): $125

  •  School Observation (per hour): $125

  • Teacher Psychoeducation (per hour): $125

  • School Presentation (per hour): $150

  • Classroom Psychoeducation (per hour): $125

Do you accept insurance?

WellNest clinicians currently accept UHC, Optum, and Aetna insurances. 

It is important to WellNest to provide quality care to all our clients. Insurance can sometimes put limits on the number and length of sessions allowed, which impedes the therapeutic process and relationship . For this reason, effective Jan. 1, 2023 WellNest counseling will no longer be accepting insurance. 

What forms of payment do you accept?

Cash, check, all major credit cards, HSA, and FSA. 

How will I be billed and can I pay cash?

You credit card is kept on file and will be charged after every session. If you prefer cash or check please provide payment to your therapist before every session.

What is Play Therapy

Play therapists believe the best way to reach a child is through their own language: play. It would be wonderful if your child could tell you exactly what was bothering them in a clear and concise way. However, even adults struggle with that! So in order to bridge the gap, we use toys to help your child communicate his or her emotions, learn coping skills for his or her big feelings, and learn to relate to others around them. The act of play provides a safe environment for kids to learn these very important life skills.

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