FAQs

COVID-19 Protocols 

At WellNest Counseling we take your health and wellness seriously. We have made adjustments and accommodations to do our best to ensure your health and well being. If you attend in-person sessions, we have adjusted our space to according to the following guidelines:

  • Wearing a mask is highly encouraged but not required. Please following the most updated CDC guidelines on mask wearing.

  • You will be asked to wash your hands or use hand sanitizer upon entering the building.

  • Wearing a mask during your session is at the discretion of you and your therapist.

  • The toys and office space are sanitized between clients.

Schedule a free consultation to see if an in-person or telehealth session are best for you. 

Where is WellNest Located?

WellNest Counseling is located at 13500 Midway Road, Suite 333, Dallas, TX 75244

We are located in the brown buildings on the south east corner of Alpha and Midway in building 3.

How do I get started with counseling

The first step is to contact us for a free 15 minute consultation call. We will discuss your needs and establish if we are a fit for each other. You can reach us one fo the following ways: 

Give us a call: 214-838-1412

Email us: melissa@wellnestcounseling.com

or 

Click here to schedule an 15-minute call.

What is a counseling intake appointment?

The intake appointment is an important first step in establishing a therapeutic relationship. It allows you to describe your situation more in detail and for your counselor to ask important questions. If you are scheduling for your child, the intake appointment will be a parents-only session.

What is your cancelation and rescheduling policy?

WellNest understands that life happens! Please keep in mind that your appointment time is reserved for you. We cannot fill your space if we do not receive notice of your absence.

 

 If you need to cancel or reschedule please give 24 hour notice. 

Simply reach out to your therapist directly and let them know you need to cancel or reschedule. We will do our best to accommodate you. 

If you cancel less than 24 hours of your appointment or no show you will be billed for the full session. 

How long is a session and how frequently do we meet?

Session are 50-55 minutes long and will occur on the same day and time of every week. You and your therapist will agree on a meeting time during the free 15 minutes phone consultation.

How much does therapy cost?

​WellNest Counseling offers a sliding scale through Open Path Collective. Contact us today to learn more.

  • Initial intake appointment - $150

  • 50-60 minute sessions - $125

  • Parent consultations - $125

  • Family sessions - $125

  • CPRT Group Class - $75 per class

  • CPRT individual Class - $125 per class

  • In-School Counseling Sessions (30 min): $125

  •  School Observation (per hour): $125

  • Teacher Psychoeducation (per hour): $125

  • School Presentation (per hour): $150

  • Classroom Psychoeducation (per hour): $125

Do you accept insurance?

Effective November 1st, 2021, WellNest will be accepting Aetna and Optum insurances through a 3rd party company. Please contact WellNest for more information on how to utilize this option. 

Effective November 14th, 2021, WellNest will be accepting United Health Care, Oscar Health, and Oxford insurances through a 3rd party company. Please contact WellNest for more information on how to utilize this option. 

What forms of payment do you accept?

Cash, check, all major credit cards, HSA, and FSA. 

How will I be billed and can I pay cash?

You credit card is kept on file and will be charged after every session. If you prefer cash or check please provide payment to your therapist before every session.

What is Play Therapy

Play therapists believe the best way to reach a child is through their own language: play. It would be wonderful if your child could tell you exactly what was bothering them in a clear and concise way. However, even adults struggle with that! So in order to bridge the gap, we use toys to help your child communicate his or her emotions, learn coping skills for his or her big feelings, and learn to relate to others around them. The act of play provides a safe environment for kids to learn these very important life skills.

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